Shipping policy

Last updated: October 29, 2026

Thank you for shopping with Ruffles & Relic. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Standard orders are processed within 3 days. For items requiring customization, please allow 10–15 business days for processing.

Orders placed after noon or on weekends and holidays may begin processing the next business day.

Once your order is on its way, you'll receive a tracking number via email.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

U.S. Standard shipping is $8, with free Standard shipping on orders of $70 or more. Express shipping is $15.

Salt Lake City Courier Service

In the Salt Lake City area, we offer Uber courier delivery and exchange collection for $10 per trip. Delivery costs $10, and a separate exchange pickup costs another $10. Email rufflerelic@gmail.com to arrange courier service.

Order Tracking

Once your order is on its way, you'll receive a tracking number via email. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

To request a cancellation, contact rufflerelic@gmail.com within 1 hour of placing your order. For other order changes, contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Have questions about your order? Reach out to us at rufflerelic@gmail.com.